Privacy Policy

Jivonsri – For Life, For All
Last updated: 21 Aug 2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Jivonsri (“we”, “our”, “us”) collects, uses, and protects your information when you use our app, website, or services.

1) Information We Collect

Personal info: Name, email, phone, address.
Medical info (shared with doctors for consultation).
Payment info (processed securely via third-party gateways).
Usage data: Device info, log data, cookies.

2) How We Use Information

To provide pharmacy orders & consultations.
To process payments & subscriptions.
To improve services, security, and personalization.
To send health updates, reminders, and offers (with your consent).

3) Data Sharing

We do not sell your data. Information is shared only with:

Licensed doctors & pharmacies (for consultations/orders).
Payment providers (for secure transactions).
Legal authorities if required by law.

4) Data Retention & Security

Your data is retained only as long as necessary for service delivery or as required by law. We use encryption and secure servers to protect your information.

5) Your Rights

Access, update, or delete your data by contacting us.
Opt-out of marketing messages anytime.
Request a copy of your stored personal data.

6) Children’s Privacy

Our services are not directed to children under 13 without parental/guardian consent.

7) Changes to Policy

We may update this Privacy Policy. Any changes will be posted on this page with a new “Last Updated” date.

8) Contact

ONS 3 Healthcare Pvt Ltd
Vill & Post Rukunpur, Kasimpur, Ambedkar Nagar, Uttar Pradesh – 224149, India
Email: support@jivonsri.com
Phone: +91 95555 708778